Registration

1. Register your name on the logbook and submit requirements.

Receive and logging in of clients. Initial interview for client's needs and refer to the assigned office staff

None

2 minutes

PHOEBUS PELAYO

Admin. Aide I

(Casual Laborer I)

Interview and Assessment

1. A CSWD Staff in-charge will interview/assess your needs and inform you to wait for notification of release of assistance at City Treasurer’s Office (CTO). (You will also be given family food packs after the interview).

Assessment of client’s needs and validation of documents/ requirements submitted. (Facilitate release of family food packs)

None

30 minutes

MYLA DAWATAN

Admin. Officer II

ARMIE DELA CRUZYouth Development Assistant

CAREN BURO

Laborer I (Job Order)

Preparation of Assessment Report

1. A CSWD Staff in-charge will prepare assessment report.

Preparation of Social Case Summary Report or Form 200 with complete pertinent documents

None

3 days

MYLA DAWATAN

Admin. Officer II

ARMIE DELA CRUZYouth Development Assistant

CAREN BURO

Laborer I (Job Order)

Processing of Financial Assistance 

1. CSWD staff in-charge prepare all pertinent documents for processing of payroll/voucher.

Preparation of payroll/voucher to be forwarded to Finance Offices

None

2 days

JOHN REY PALASOL

Laborer I (Job Order)

Release of Assistance 

1. Once financial assistance is ready, employee in-charge will notify client.

Assist and guide the client for releasing of assistance at the City Treasurer’s Office.

None

8 minutes

 ERNA BOMPAT

Social Welfare Aide