Victoria’s Citizen Charter 8th Edition View Citizen’s Charter

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STI-HIV AIDS Prevention and Control Service

HOW TO AVAIL THE SERVICE
01

Client Steps :

Inquiry

Agency Actions :

Triage

  1. Answers query and guides client to service needed

Fees to be Paid :

None

Processing Time :

5 minutes

Person Responsible :

Triage Nurse


02

Client Steps :6

Payment of Fees

Agency Actions :

Give number to client for queuing

Fees to be Paid :

*Issuance of Pink Card 

Resident - ₱ 50.00

Non-resident - ₱ 60.00

*Urethral Smear

Resident - ₱ 60.00

Non-resident - ₱ 90.00

* Pap Smear

Resident - ₱ 350.00

Non-resident - ₱ 370.00

Seal- ₱ 60.00

Processing Time :

15 minutes

Person Responsible :

Doctor on duty

City Treasurer's Office

MARY GRACE DELA ROSA, RN, MN

Nurse II

Alternate

CHITALISA VALENCIANO, RN, MN

Nurse II


03

Client Steps :6

Refer client for counseling

Agency Actions :

Refer to nurse coordinator

Fees to be Paid :

*Issuance of Pink Card 

Resident - ₱ 50.00

Non-resident - ₱ 60.00

*Urethral Smear

Resident - ₱ 60.00

Non-resident - ₱ 90.00

* Pap Smear

Resident - ₱ 350.00

Non-resident - ₱ 370.00

Seal- ₱ 60.00

Processing Time :

15 minutes

Person Responsible :

Doctor on duty

City Treasurer's Office

MARY GRACE DELA ROSA, RN, MN

Nurse II

Alternate

CHITALISA VALENCIANO, RN, MN

Nurse II


04

Client Steps :6

Client for diagnostic procedure

Agency Actions :

Lab personnel caters client

Fees to be Paid :

*Issuance of Pink Card 

Resident - ₱ 50.00

Non-resident - ₱ 60.00

*Urethral Smear

Resident - ₱ 60.00

Non-resident - ₱ 90.00

* Pap Smear

Resident - ₱ 350.00

Non-resident - ₱ 370.00

Seal- ₱ 60.00

Processing Time :

15 minutes

Person Responsible :

Doctor on duty

City Treasurer's Office

MARY GRACE DELA ROSA, RN, MN

Nurse II

Alternate

CHITALISA VALENCIANO, RN, MN

Nurse II


05

Client Steps :6

Payment of fees

Agency Actions :

Assigned Cashier

Fees to be Paid :

*Issuance of Pink Card 

Resident - ₱ 50.00

Non-resident - ₱ 60.00

*Urethral Smear

Resident - ₱ 60.00

Non-resident - ₱ 90.00

* Pap Smear

Resident - ₱ 350.00

Non-resident - ₱ 370.00

Seal- ₱ 60.00

Processing Time :

15 minutes

Person Responsible :

Doctor on duty

City Treasurer's Office

MARY GRACE DELA ROSA, RN, MN

Nurse II

Alternate

CHITALISA VALENCIANO, RN, MN

Nurse II


06

Client Steps :6

Present Official Receipt for examination fee

Agency Actions :

Laboratory examination taken

Fees to be Paid :

None

Processing Time :

3 minutes

Person Responsible :

VINCENT LEONOR

Medical Technologist I


07

Client Steps :6

Undergo Seminar

  • Collects vaginal/endocervical urethral specimen

Agency Actions :

  • Registered and interviewed client
  • Recorded complaint & previous examination
  • Gave instructions on examination procedure
  • Collected vaginal/endocervical urethral specimen

Fees to be Paid :

None

Processing Time :

25 minutes

Person Responsible :

MARY GRACE DELA ROSA, RN, MN

Nurse II


08

Client Steps :6

Chest undergoes examination

Agency Actions :

  • Advised client about the time of results released
  • Examined specimen & results released

Fees to be Paid :

None

Processing Time :

30 minutes

Person Responsible :

MARY GRACE DELA ROSA, RN, MN

Nurse II

VINCENT LEONOR

Medical Technologist I


09

Client Steps :6

Client for counseling session

  • Clients found positive for sexually transmitted infections are given counseling.

Agency Actions :

Counseling given to client

Fees to be Paid :

None

Processing Time :

30 minutes

Person Responsible :

MARY GRACE DELA ROSA, RN, MN

Nurse II


10

Client Steps :6

Received Client's results

Medical Officer or City Health Officer:

  1. Signs Health Card of clients with negative results, and release card.
  2. Gives medicine, advises clients with positive results, and holds card.

Agency Actions :

  1. Released signed Health Card
  2. Gave medicines, advised clients with positive results & holds card.

Fees to be Paid :

None

Processing Time :

7 minutes

Person Responsible :

DR. RICHARD P. GARLITOS

City Health Officer

MARY GRACE DELA ROSA, RN, MN

Nurse II

LEXIE GRACE S. ABRAHAM, RN

Sanitation Inspector I

Contact

Osmeña Avenue, Victorias City, Negros Occidental 6119

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