Victoria’s Citizen Charter 8th Edition View Citizen’s Charter

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Availing of Outpatient Civil Service

HOW TO AVAIL THE SERVICE
01

Client Steps :

Get In from Brgy. Health Station/ Health Centers

Agency Actions :

Issued Referral Forms

Fees to be Paid :

None

Processing Time :

10 minutes

Person Responsible :

Midwife/Nurse on Duty


02

Client Steps :

OPD Client Admittance

  • Get the number from the person-in-charge and then wait for your number to be called. Triage/ Assessment of patient.

Agency Actions :

Assigned number for queuing

Fees to be Paid :

None

Processing Time :

10 minutes

Person Responsible :

Midwife/ Nurse on Duty/OPD personnel


03

Client Steps :

Examination of Patient

  • Submit to the examination of the physician on duty.

Agency Actions :

Referral form for examination

Fees to be Paid :

None

Processing Time :

10 minutes

Person Responsible :

Doctors on Duty


04

Client Steps :

Dispense of Medicines

Agency Actions :

Dispense Medicines based on Doctor's prescription (Pharmacy)

Fees to be Paid :

None

Processing Time :

10 minutes

Person Responsible :

Pharmacy Supply Officer/ Designate


05

Client Steps :

Get request for diagnostic, Laboratory, Rehabilitation needs

Agency Actions :

Refer to appropriate section to avail services

Fees to be Paid :

Refer to tariffs imposed to corresponding services

Processing Time :

5 minutes

Person Responsible :

Contact

Osmeña Avenue, Victorias City, Negros Occidental 6119

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